FAQ – Hampton & Hyde
Cart
Your cart is currently empty.
Free UK ShippingOn orders over £75
CLEARANCE SALE— Final Reduction on Seasonal Essentials —

Frequently Asked Questions

Shipping

Yes, we offer free UK Standard Delivery on orders over £75.

Yes, we ship worldwide. Shipping costs will be calculated at checkout based on your location.

Once your order has been dispatched, you’ll receive a tracking link via email to monitor your shipment in real time.

Orders within the UK will not incur additional fees. International customers may be subject to customs duties or taxes as determined by their country.

Orders & Returns

If you need to make changes or cancel your order, please contact us as soon as possible at info@hampton-hyde.co.uk. If the order has already been shipped, changes may no longer be possible.

To request a return, simply email us with your order number and reason for return. We'll provide clear instructions on how to proceed.

We accept returns on eligible items within 30 days of delivery. Items must be unused, in original condition, and in the original packaging.

We're very sorry! Please email us with your order number and a photo of the issue — we’ll fix it right away with a replacement or refund.

Product Info

Each product page includes a Size Guide to help you find the best fit. If you're unsure, feel free to reach out for personalized help.

Yes, our items generally fit true to size. If any product runs smaller or larger than usual, we’ll mention it in the description.

Our pieces are made using premium, carefully selected materials. Specific fabric or material info is listed in each product description.

We work with trusted manufacturing partners to ensure high-quality craftsmanship and responsibly sourced materials. Details are listed on each product page.

Each product has care instructions listed on its label and product page. We recommend following these to preserve quality and longevity.

Payments & Security

Absolutely. Our website uses SSL encryption and trusted payment gateways to ensure your personal and payment data stays safe.

We accept all major credit and debit cards, as well as Apple Pay, Google Pay, and PayPal.

Contact & Support

You can reach us directly via email at info@hampton-hyde.co.uk. We aim to respond within 24 hours, Monday to Friday.

Not yet — but we’re working on offering this option in the near future.